Keller Williams

Led consumer and enterprise product development from concept to scale, growing to 1M+ users and generating 3.8M marketing assets for 100k+ real estate agents.

Role
APM → PM → Senior PM
Timeline
~24 months (2019–2021)
Industry
Real Estate Technology
1M+
Users
100k+
Agents
3.8M
Assets generated
7
Launches

Challenge

Real estate agents needed unified consumer and enterprise tools to compete effectively, but existing solutions were fragmented and didn't scale. The challenge was building products that served both end consumers and the agents who needed powerful marketing and lead generation tools.

Solution

Concept → MVP

Defined core jobs, ran betas & A/Bs; aligned execs on outcomes over features

Proof: UXR, pre-launch betas, A/B testing

Launch

Released unified consumer web + iOS/Android app with clear activation goals

Proof: "Led the launch" of apps

Scale

Grew to 1M+ users; operated 4 teams/40+ devs on outcomes

Proof: Resume metrics

What I Did

Orchestrated Cross-Functional Teams

Orchestrated 4 teams/40+ devs with an outcome roadmap, ensuring alignment on measurable results rather than feature delivery.

Research-Driven Development

Ran research, betas, A/Bs before wide release; partnered with UX for simplicity to ensure product-market fit before scaling.

Corporate Speaking & Alignment

Served as corporate speaker to align stakeholders and adoption, presenting strategies and demos at company events.

Results

Consumer Scale

1M+ users in ~24 months

Agent Adoption

100k+ agents

Content Output

3.8M assets generated

Launch Velocity

7 products shipped

Artifacts

Activation Funnel

Activation Funnel & Retention Curves

User activation metrics and retention analysis for consumer apps

Consumer App IA

Consumer App IA + Flows

Information architecture and user flows for mobile applications

OKRs Dashboard

OKRs → Outcomes Dashboard

Outcome-focused metrics dashboard linking objectives to results

Want this rigor on your incubation?

Let's discuss how I can bring systematic 0→1 product development to your venture.